Privacy Policy

1. Information We Collect

• Personal Information: When you book a safari, trekking, or holiday package, we collect details such as your full name, email address, phone number, passport details, and payment information.
• Travel Preferences: We may collect information about your travel preferences, such as destination choices, dietary requirements, or special requests, to tailor your experience.
• Usage Data: Our website collects data such as IP addresses, browser types, and pages visited to improve our services and website functionality.
• Cookies: We use cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

• Booking and Services: To process bookings, arrange travel logistics, and communicate with you about your safari or holiday.
• Personalization: To customize your travel experience based on your preferences and requirements.
• Marketing: With your consent, we may send you promotional offers, newsletters, or updates about Kalis Safari experiences. You can opt out at any time.
• Improvement: To analyze website usage and improve our services, ensuring a seamless customer experience.

3. Sharing Your Information

• Service Providers: We share necessary information with trusted partners (e.g., hotels, tour operators, or transport providers) to deliver your travel experience.
• Legal Requirements: We may disclose information if required by law or to protect the safety and rights of Kalis Safari, our customers, or the public.
• No Third-Party Sales: We do not sell your personal information to third parties for marketing purposes.

4. Data Security

• We implement industry-standard security measures, such as encryption and secure servers, to protect your personal information.
• While we strive to safeguard your data, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

• Access and Correction: You may request access to or correction of your personal information by contacting us.
• Deletion: You can request the deletion of your data, subject to legal or contractual obligations.
• Opt-Out: You can unsubscribe from marketing communications at any time via the link in our emails or by contacting us.
• Complaints: If you have concerns about our data practices, you may contact us or file a complaint with a data protection authority.

6. International Data Transfers

Your information may be transferred to and processed in countries outside Tanzania for booking or service purposes. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their policies before sharing information.

9. Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

10. Contact Us

• Email: info@kalissafari.com
• Phone: +255 718 149 245
• Address: Kalis Safari, Arusha, Tanzania
• If you have questions or concerns about your privacy, please reach out to us.